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Ivana Nobilo: CUSTOMER SERVICE SATISFACTION AND CULTURAL DIFFERENCES IN CUSTOMER SERVICE EXPECTATIONS IN SWITZERLAND
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Tihana Škojo, Zdravko Drenjančević: THE ROLE OF POPULAR SONGS IN CONFIRMING CROATIAN NATIONAL IDENTITY
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Lana Skender: THE SPECTATOR PHENOMENON AND THE POWER OF THE GAZE
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Maria Inês Pinho, Sérgio Veludo, Maria Fátima Lambert: CULTURAL HERITAGE AS A TARGET IN CONFLICT SCENARIOS
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